Appointments

Physio23 works on an appointment-only basis and does not offer a walk-in service.

Please use the form below to make an enquiry or phone to book an appointment.

07940 728135 / 01707 265696

Opening Times

Monday 8.30am – 5.30pm
Tuesday 8.30am - 4.30pm
Wednesday 8.30am - 4.30pm
Thursday 8.30am - 5.30pm
Friday emergencies only
Saturday emergencies only
Sunday CLOSED

Treatment Charges

Physiotherapy sessions

  • In Practice Assessment (60 mins) - £60

  • In Practice Follow-Up (30 mins) - £50

  • Home Visit Assessment (60 mins) - £90

  • Home Visit Follow Up (40 mins) - £80

Pilates

  • In Practice Assessment (90 mins) - £70

  • In Practice Follow-Up (30 mins) - £50

  • Home Visit Assessment (90 mins) - £90

  • Home Visit Follow Up (40 mins) - £80

Pilates Classes

  • £15 per session or £78 for 6 sessions

  • £30 per person for a small group of 3 people


Methods of Payment

Physio23 accepts cash, cheque or bank transfer. Fees are payable upon receipt of treatment sessions for self-funding patients.

Medical Insurance

Physio23 is recognised by all the major health insurance companies including AXA PPP, Bupa, Vitality, Pru Health, Norwich Union, Simply Health, and many more.

Patients may be eligible to reclaim the cost of their treatment from their private insurance, subject to the terms of their policy. It is the patient’s responsibility to check the level of cover and funds available. The practice can invoice the insurance companies directly for treatment upon receipt of a valid membership number and authorisation number, however, it will be on the understanding that the patient will be responsible for any shortfall in payment made.

If you have been referred for physiotherapy treatment via an intermediary insurance company, then you will not be responsible for any costs, unless you fail to attend an appointment.

Cancellation Policy

If you are unable to attend your appointment, please inform Physio23 as soon as possible, as a late cancellation fee or the full treatment charge may be incurred.

  • If you cancel an appointment with less than 24 hours’ notice Physio23 reserves the right to charge a late cancellation fee.

  • If you fail to attend your appointment or cancel on the day, you will be charged the full treatment fee.

  • Health insurance companies will not pay for missed appointments or late cancellations. Patients will be responsible for these fees themselves.